Effective Date: 1 November, 2023

1. Introduction

Welcome to wizconnected.com.hk (referred to as “we,” “us,” or “our”). These Terms and Conditions govern your use of our e-commerce website. By using our website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website.

2. Definitions

• “Website” refers to wizconnected.com.hk.
• “User” refers to any person or entity using our website.
• “Product” refers to any item, service, or digital content available for purchase on our website.

3. User Accounts

• You may be required to create an account to make purchases on our website.
• You are responsible for maintaining the confidentiality of your account information.
• You are responsible for all activities that occur under your account.
• You must provide accurate and up-to-date information when creating your account.

4. Orders and Payments

• When you place an order, you agree to pay the specified price for the selected product.
• Payment can be made through the methods provided on the website.
• We reserve the right to change product prices at any time, but price changes will not affect confirmed orders.

5. Shipping and Delivery

• Shipping and delivery terms are outlined on our website and may vary by location.
• You are responsible for providing accurate shipping information.
• We are not responsible for any delays or issues caused by third-party shipping providers.

6. Returns

• We do not offer refunds. We only accept returns if the product is damaged during the delivery period.
• To initiate a return, please follow the process detailed on our website.
• Returns are subject to our return policy, which can be found on our website.

7. Privacy

• We respect your privacy and handle your personal information in accordance with our Privacy Policy, which can be found on our website.

8. Intellectual Property

• All content on our website, including but not limited to text, images, logos, and designs, is protected by intellectual property rights and is the property of wizconnected.com.hk.
• You may not use our content without our prior written consent.

9. Disclaimers and Limitations

• We make no guarantees or warranties regarding the accuracy, completeness, or availability of information on our website.
• We are not responsible for any damages or losses incurred due to the use or inability to use our website.

10. Governing Law and Jurisdiction

• These terms and conditions are governed by the laws of Hong Kong.
• Any disputes arising from the use of our website will be subject to the exclusive jurisdiction of the courts in Hong Kong.

11. Changes to Terms and Conditions

• We reserve the right to modify or update these terms and conditions at any time.
• Any changes will be posted on our website, and the effective date will be updated.

Please read and review these terms and conditions regularly to stay informed about any updates.